The Bloomberg Intelligent Automation Roadshow takes a deep dive into creating the workforce of the future. From mass relocations to mass resignations to massive changes in work processes, the future of work continues to change rapidly. To meet the demands of these changes — from both employees and clients — businesses are turning to technology solutions, and in particular to automation bolstered by AI. Digital solutions have always allowed workers to accomplish more with less, but while the digital transformations of the past few years were focused on mitigating shortages in labor and skills, the future is about using automation intelligently to actively close those gaps.
The pervasiveness of the labor shortage has increased the already rapid pace of digital transformation. Every aspect of business – customer service, manufacturing, operations, and research – has looked to automation to make up for the losses and the skill gaps in the workforce. Businesses are applying the latest innovations in intelligent automation to drive efficiency throughout the enterprise.
This enterprise-wide approach to optimizing operational efficiency allows businesses to dismantle data silos and connect systems so that information flows seamlessly, enabling timely responses to changes in demand and other events impacting the business.
Toronto is Canada's business and financial capital. The city is the second largest financial-services center in North America and a growing hub for technology companies, including startups. With $2.5 billion in film and television spending in 2021, Toronto is one of the most popular places for movie production in the world. The city boasts a multi-cultural population, five public universities and six-and-a-half million residents, making it among the fastest growing regions in North America.
The business and IT executives gathered for this briefing will share how their businesses have been impacted by the ongoing labor shortage, and how they have managed to overcome these challenges while maintaining, and in some cases even increasing, workplace efficiency and customer satisfaction.
Vice President of Global Technology Transformation & Integration
Vice President, Customer Solutions & Innovation
Canadian National Railway
Martin J. Cheung
Vice President, Digital Transformation & Automation
CI Global Asset Management
Senior Programming Director
Senior Researcher & Advisor
DXC Leading Edge
Senior Vice President, Finance & Infrastructure
Brookfield Asset Management
Senior Vice President, Chief Data & Analytics Officer