The Bloomberg Intelligent Automation Roadshow takes a deep dive into creating the workforce of the future. From mass relocations to mass resignations to massive changes in work processes, the future of work continues to change rapidly. To meet the demands of these changes — from both employees and clients — businesses are turning to technology solutions, and in particular to automation bolstered by AI. Digital solutions have always allowed workers to accomplish more with less, but while the digital transformations of the past few years were focused on mitigating shortages in labor and skills, the future is about using automation intelligently to actively close those gaps.
The pervasiveness of the labor shortage has increased the already rapid pace of digital transformation. Every aspect of business – customer service, manufacturing, operations, and research – has looked to automation to make up for the losses and the skill gaps in the workforce. Businesses are applying the latest innovations in intelligent automation to drive efficiency throughout the enterprise.
This enterprise-wide approach to optimizing operational efficiency allows businesses to dismantle data silos and connect systems so that information flows seamlessly, enabling timely responses to changes in demand and other events impacting the business.
A population of nearly 10 million people ranks London as one of Europe’s two megacities (Paris is the second). With six international airports, 10 major ground transport hubs and an extensive, iconic underground rail system, London's infrastructure is among the best in the world – making it a hub for multiple industries, including media, healthcare and technology. The city also ranks as the world's financial capital; it alone supports more than six million jobs.
The business and IT executives gathered for this briefing will share how their businesses have been impacted by the ongoing labor shortage, and how they have managed to overcome these challenges while maintaining, and in some cases even increasing, workplace efficiency and customer satisfaction.
Head of Artificial Intelligence Markets & Securities Services
General Manager for Artificial Intelligence
Senior Programming Director
Head of Enterprise Operations Transformation - UK & Europe